InMotion Hosting Review

Updated: 2022-04-25 / Article by: Jerry Low

Company: InMotion Hosting

Background: Headquarterd at Los Angeles, California, InMotion Hosting has been offering wide range of web hosting services since 2001. At time of writing, the company offers great hosting solutions via Shared Server, Virtual Private Server, Dedicated Server, and Reseller platforms.

Starting Price: $2.29

Currency: USD

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Review Summary & Ratings


With almost 20 years in the web hosting business, InMotion Hosting is one of the most recognized names around. A lot – I mean really a lot of old timers have had their website hosted at InMotion in the past. So doing a review on InMotion is challenging – I need to make sure that my review covers enough depth and show a clear picture what's it like to be an InMotion Hosting customer.

My Experience with InMotion Hosting

InMotion Hosting is one hosting provider that has remained close to my heart for some time now. I first started up with InMotion when I was offered a free shared hosting account in 2009. The complimentary shared hosting account expired in a year later. I loved their service so much that I stayed on – as a paying customer.

A decade later today, I make use of InMotion VPS hosting plan and still pay hundreds of dollars to the company every year to host my important sites.

I’m sure I’ve dug around in almost every facet of their resources at some time or other through the years.

I have exhausted my shared hosting resources and caused an account suspension twice in the past. I have spoke to their support team – on the phone and via their live chat system countless of times.

What I Like & Dislike about InMotion

In this review, I will share I’ve learned about InMotion over the years so you can make an informed decision on the pros and cons of hosting with them.

WHSR reviews are partially based on performance tracking on sites we establish on each host – this (of course) includes InMotion Hosting. And because I am still using InMotion to host my sites today, I get to take you behind the scenes and show you their features through my account.

I will also share an exclusive deal at the bottom of this page – where you can get InMotion at 66% discount. Shared hosting starts at $2.49/mo instead of the regular $7.49/mo.

Exclusive Discount with InMotion Hosting

InMotion WHSR special promo
Sigup InMotion web hosting plan with WHSR special promo link (click here) to save up to 75%

Pros of InMotion Hosting

1. Excellent Hosting Performance: Uptime > 99.95%, TTFB ~400ms

Among the web hosting providers I have encountered so far InMotion Hosting servers are some of the top performing ones in the budget category. Their uptime is mostly well above the industry standard of 99.95%.

More importantly, I have tested performance from multiple locations, all of which are able to boast Time to First Byte (TTFB) of below 450ms.

The proof, however, is in the pudding as they say. Let’s take a look at the test results I’ve compiled on InMotion Hosting over the years since 2013.

InMotion Hosting Speed Tests

Server Speed Test at Bitcatcha

Bitcatcha Speed test (Jun 2019)
Speed test (Jun 2019) – Results for test nodes at United States (West/East): 2/60ms, Canada: 74ms, Bangalore: 523ms (slowest).
Bitcatcha Speed test Feb 2016
Speed test (Feb 2016) – Bitcatcha’s proprietary algorithm pings my test site from different locations, giving it an overall score of A+. The norm is usually a B+ which is three grades below that.

Time-to-First-Byte (TTFB) Based on Webpage Test

InMotion Hosting speed test at rates my test site TTFB at 415ms which is very good.

InMotion Hosting Uptime Data

March – May 2020: 100%

InMotion Hosting uptime March to May 2020
InMotion Hosting uptime for March – May 2020: 100%. No outage is recorded during this period.

Jan 2019: 100%

InMotion Hosting uptime January 2019
InMotion Hosting uptime for the past 30 days (January 2019) – 100%.

Sep/Oct 2018: 100%

InMotion Hosting Uptime September 2018
InMotion Hosting uptime for the past 30 days (September / October 2018) – 100%.

June 2018: 100%

inmotion hosting uptime review - june 2018

January 2018: 100%

inmotion hosting uptime review - jan 2018

March 2017: 100%

inmotion hosting uptime review - mar 2017

July 2016: 99.95%

inmotion uptime 072016

March 2016: 99.99%

inmotion - 201603

Feb 2016: 99.97%

inmotion hosting feb 2016 uptime

Mar 2015: 100%

InMotion Hosting uptime

Apr 2014: 100%

InMotion Hosting Uptime Score (Past 30 days, March - April 2014)

2. Great Customer Care and Live Chat Support

Standard support procedure at InMotion Hosting includes:

  • Unparallel 90-day money back guarantee
  • Multiple support channels (ticket system, Skype, phone, live chat, emails)
  • Easy refunds or account cancellations

Well known for its Technical Support, InMotion Hosting Inc. has been BBB Accredited since 2003 and has an A+ with BBB Busines Review. It’s frequently highly rated by hosting review sites and therefore, also has high expectations to live up to, especially in after-sales support.

When I conducted an undercover test of customer support channels back in August 2017, their live chat came up as one of the best in the field. First response time was in less than 60 seconds and my queries were quickly addressed.

My personal experience with InMotion's live chat support

I repeated a test with InMotion support system in 2018 to update this review and I’m glad that it has not degraded at all.

Chat record with InMotion live chat system.
Another field test when I was doing this review – my live chat request was answered instantly.

Other user comments

Obviously, I’m not alone in my love for InMotion – others think they’re great as well, especially in terms of customer support.

inmotion support staffs had at least 160 hours training before answering users call
Positive feedback on InMotion's support (screenshot from verified source Website Hosting Rating).

InMotion user feedback on Twitter

InMotion user feedback on Twitter
InMotion users' feedback on Twitter (see them live here, here, and here).

3. Free Site Migration Support for New Customers

No matter which hosting plan you’re taking up with InMotion Hosting, they offer all new customers free site migration.

How to request a free site migration from InMotion?

InMotion Hosting can help you migrate our websites, so why do all the heavy lifting? Click to request.

Click here to request.

Free site migration for InMotion hosting first time customer
To request for InMotion's site migration service, login to AMP dashboard > Account Operations > Website Transfer Request.

4. One-stop Solution: All Hosting Features You Need in One Plan

As is usual, InMotion Hosting carries a complete range of shared plan types to address multiple scenarios. From the most basic starter sites to heavy e-commerce users, there’s something for everyone.

Some critical features included:

  • Choice of server locations between U.S. East and West Coast,
  • Daily automated site backup & restore,
  • eCommerce ready – Get OpenCart, PrestaShop & Magento pre-installed,
  • Unlimited email accounts – access your inbox via Webmail, IMAP, POP
  • Free SSL certificates ready (Auto SSL),
  • Managed WordPress Hosting with built-in WP site builder (BoldGrid),

  • PHP 7 ready – loads your sites 50% faster,
  • Pre-configured CMS during order,
  • Professional web design service at a reasonable price,
  • Softaculous – install ~400 web apps in a few clicks,
  • SSH and SFTP access,
  • Unlimited cron jobs for all hosting plans, and
  • WP-CLI enabled – install and manage multisite WordPress

Free SSL (the default in cPanel)

There’s obviously a difference between free and paid SSL, but for most of us, the free version is fine. To activate your free SSL (VPS or dedicated hosting users), look for the option in your WHM.

Unfortunately, InMotion Hosting doesn’t support the auto installation of Let’s Encrypt SSL certificates. You are given root access and you must install it on your own. You can find the detail instructions in this tutorial.

step 1 - installing auto ssl at inmotion hosting - important for business websites
Here's what InMotion Hosting User Dashboard (known as InMotion AMP) looks like. To activate your free SSL option, login to your Account Management Portal (AMP).
step 2 - installing auto ssl at inmotion hosting - important for business websites
Click “On/Off” to enable your free SSL. Yes, it’s really that simple.

Managed WordPress Hosting

InMotion managed WordPress platform comes with free CDN, Jetpack Personal / Professional, and built-in WP site builder – BoldGrid.

InMotion managed WordPress hosting plan
Screenshot of InMotion's Managed WordPress Hosting deals.

Host and send your emails from InMotion Hosting 

Email hosting at InMotion Hosting is easy and painless to manage.

You can manage all email related tasks from either your Account Management Panel (AMP) or cPanel.

setting up emails using InMotion hosting amp
Setup your emails at InMotion Hosting AMP or login to cPanel dashboard > Email ACcount > Setup Mail Client.

Pre-Installed CMS (Joomla, WordPress, Drupal)

Time-saver – Get InMotion Hosting to install CMS or cart applications for you when ordering.

* Note: Shown in the .GIF image are old prices. InMotion Hosting has increased their price for Power plan to $15.99/mo in March 2022.

Preinstalled CMS and web applications at InMotion
InMotion Hosting server configuration during order.

No hard limit for inodes on Business Hosting plan

Note that InMotion Hosting does not set a hard limit on inodes count.

While most others (at similar price range) limit 100,000 – 250,000 inodes per account.

inmotion hosting inode limits
Screenshot from InMotion community support.

Web design service at a reasonable price 

Time-saver for businesses: Get InMotion (during checkout) to help you design and build a one-page website in 2 days for $249.

InMotion QuickStarter
QuickStarter is a one-page website created by InMotion Hosting design experts with your business vision in mind.

5. Plenty of room to grow

When running a website, one thing you always must keep in mind is room for expansion. You might be getting 50 hits a day today, but in a year or two that might easily exceed 1,000 or so daily, perhaps even more.

Thankfully, InMotion Hosting has a very wide range of plans that you can incrementally upgrade to as you grow. There is also the option of switching to VPS or dedicated hosting plans if you feel the shared plans are still too restrictive for you.

InMotion all web hosting plans
Different hosting plans at InMotion Hosting (updated price).

Feeling confused? Which InMotion Hosting plans to go with? 

Being faced with too many choices can also at times be a headache. If you’re not sure what you need, here’s my 2 cents;

Decide if you’d prefer Shared, VPS or Dedicated Server hosting.

For those who need server root access or special requirements such as custom software, you might like to consider VPS hosting for start.

For everyone else, it’s likely that one of the shared plans will do fine for you (it’s usual to buy in at the lowest tier first).

InMotion has four different tiers of Business Class Hosting – Core, Launch, Power, and Pro.

While similar in nature, each higher tier offers more features, such as more addon domains, parked domains or something else. The most important thing to note is how many websites each plan supports – if you only need to run a single site, just go with Core, the lowest package.

Remember, these packages can be upgraded at any time, all you’ll need to do is top up the price difference.

6. 90-day money-back guarantee

Some web hosts might try to get away with no money-back guarantees or limit you to a ridiculous 3-day or 14-day period. InMotion Hosting offers one of the longest trial periods in the business – an eye-raising 90 days!

Anytime within those 90 days, if you feel unsatisfied with what you’ve bought into, you can request an account cancellation along with a full refund.

InMotion Hosting’s Service Terms & Guarantees

All 12 months and longer term hosting plans for our Business, VPS and Reseller Hosting packages are covered by our unmatched 90-day money back guarantee. All Dedicated Servers and all monthly billed VPS and Reseller Hosting packages are eligible for a full refund for 30 days.

– Source: InMotion Hosting Terms of Use

7.  Save 75% if you order InMotion Hosting now

InMotion’s shared hosting is usually priced at $8.99/11.99/15.99/22.99 per month for their Core, Launch, Power, and Pro Plan respectively.

If you order via our special promo link, you’ll save up to 75%, paying only $2.29/4.99/4.99/12.99 per month for 36-month term.

InMotion shared hosting plan
InMotion Hosting discount – Shared hosting starts at $2.29/mo.

Cons of InMotion Hosting

Although InMotion is one of the few who have gotten a full five-star review from me, I still have to acknowledge that nothing is perfect.

Let me share with you some of the not so encouraging points about them.

1. After the initial sign up, prices go up

When you’re just signing on with InMotion Hosting, that what I call the honeymoon period. You pay cut-rate fees and both you and the host are happy. Unfortunately, that only lasts the length of your first contract. When it comes time to renew, you’ll be facing full-fee rates.

This means that for a 36-month renewal period, you must pay $8.99/11.99/15.99/22.99 per month depending on the plan.

The even sadder news is that this isn’t all about InMotion Hosting and is in fact an industry norm. The practice has gotten many complaints over the years.

If this is something that you REALLY object to, go to a host that doesn’t practice this instead, such as Interserver.

2. No instant account activation

To prevent fraud, InMotion doesn’t practice instant account activation. That means that you’ll need to be verified via phone before they will activate your account – a slight inconvenience for those living outside of the US, like me.

I’m in Malaysia, which is on the opposite side of the globe from the US. Given time gaps and poor call quality sometimes, it can be a real mess.

3. Server location in the United States only

InMotion Hosting users are limited to host their websites in the United States only. You only have Washington D.C. (East) as your data center when you order your plan – that's it. For advanced users, you will need a content delivery network (CDN) or go with other hosting companies (Hostinger, for example, support 8 server locations in U.S., E.U. and Asia).

InMotion data center location
InMotion data center in Washington, D.C.

InMotion Hosting Plans & Pricing

Shared Hosting Plans: Core, Launch, Power, Pro

There are four shared web hosting plans at InMotion Hosting: Core, Launch, Power and Pro. Here are the quick details:

Free First DomainNoYesYesYes
Parked Domain1UnlimitedUnlimitedUnlimited
Email Address10UnlimitedUnlimitedUnlimited
SSD Storage100 GBUnlimitedUnlimitedUnlimited
Data TransferUnlimitedUnlimitedUnlimitedUnlimited
Better Server Performance2x6x12x20x
E-commerce ReadyNoNoYesYes
Automated Data BackupYesYesYesYes
Signup Price$2.29/mo$4.99/mo$4.99/mo$12.99/mo

* Note: All shared hosting prices based on three-year subscription.

VPS Hosting Plans: 2GB RAM, 4GB RAM, 6GB RAM and 8GB RAM

Their four VPS hosting plan names are easy to understand and differentiate: 2GB RAM, 4GB RAM, 6GB RAM and 8GB RAM.

Here are the main features for these plans:

RAM (GB)2468
SSD Storage (GB)4575105140
Dedicated IP3333
Signup Price$19.99/mo$29.99/mo$44.99/mo$59.99/mo
Data Transfer (TB)UnlimitedUnlimitedUnlimitedUnlimited
Free SSLYesYesYesYes

* Note: All VPS hosting prices based on three-year subscription.

**Note – If you are interested to know more about the web hosting prices, here's our research on the cost of different types of web hosting plans.

InMotion Hosting Alternatives & Comparison

We’ve covered a lot of ground on InMotion Hosting so far, but for those of you still unimpressed, fear not – there are other options. BlueHost and A2 Hosting are two popular alternatives. Personally, I would also recommend A2 Hosting – which offers comprehensive plans at competitive prices.

Alternatives #1: A2 Hosting

The company A2 Hosting has been around since 2001. When it first hit the scene, it was known as Iniquinet. It was then renamed as A2 Hosting in 2003 as a tribute to the founder’s home town – Ann Arbor, Michigan.

The company has data centers in three locations, with the primary data center in Michigan and additional servers in Amsterdam and Singapore, Asia.

Alternatives #2: BlueHost 

Another popular web hosting company is BlueHost. They’re often compared to InMotion Hosting although our research has suggested that InMotion Hosting is better in terms of server performance and live chat support. BlueHost is, however, around 15% cheaper than InMotion Hosting over the long term.

In a Glance: InMotion vs A2 Hosting vs BlueHost

FeaturesInMotion HostingA2 HostingBlueHost
Plan in ReviewPowerDriveBasic
StorageUnlimitedUnlimited50 GB
Free Site TransferYesYesNo
Free First DomainYesNoYes
Money-Back Guarantee90 Days30 Days30 Days
Server LocationsUnited StatesUnited States, Europe, AsiaNo Choice
Signup Price (36-mo subscription)$2.29/mo$5.99/mo$3.45/mo
Renewal Price$8.99/mo$12.99/mo$9.99/mo
Order / Learn MoreVisitVisitVisit

InMotion Hosting FAQs

Who owns InMotion Hosting today?

The company, InMotion Hosting, Inc., is a private company owned by co-founders Sunil Saxena and Todd Robinson. The company has offices in Los Angeles, CA, Virginia Beach, VA and Denver, CO.

Is InMotion Hosting good?

Yes, InMotion is a good web hosting company and offers a wide range of related products. Personally I pay InMotion several hundreds of dollars every year to host my important sites.

How much does InMotion Hosting cost?

There are four Shared Hosting plans offered by InMotion Hosting: Lite, Launch, Power, and Pro. Lite – the entry-level plan, allows you to host 1 website and costs $2.49 per month for 3-year subscription. Launch, Power and Pro Plans cost $4.99, $7.99 and $12.99 per month respectively.

How do I cancel InMotion Hosting after signup?

InMotion Hosting offers 90-day money-back guarantee, however, to cancel your plans, you need to contact InMotion Hosting customer support.

What is BoldGrid?

BoldGrid is a WordPress-based website builder developed and offered by InMotion Hosting to its users.

Is BoldGrid free?

The base BoldGrid builder is free to use, but there are premium plugins and themes which may cost money should you decide to use them.

Where are InMotion Hosting servers?

InMotion Hosting servers are located in the US, both on the East as well as West coasts.

Verdict: Worth Paying for InMotion Hosting?

I consider InMotion Hosting a great web hosting company – the web host is included in WHSR's list of best email hosting, and best small business hosting.

If you are looking for a web hosting provider that has a good reputation and offers solid performance and customer support– InMotion Hosting is the one for you. Also remember that they have the facilities to let you scale up your plans anytime you want, so future-proof as well.

Who should host at InMotion Hosting?

I recommend it for:

  • Small-to-medium size business sites
  • Forums (Easy forum software installation)
  • WordPress-based sites (New to even large sized)
  • Joomla and Drupal sites

About Jerry Low

Founder of (WHSR) - a hosting review trusted and used by 100,000's users. More than 15 years experience in web hosting, affiliate marketing, and SEO. Contributor to,,, and more.